March 3, 2015 4:08 pm Client Stories
Client Profile – Realty Executives MidSouth Region
Drew Rambo |Regional Developer |Realty Executives MidSouth Region
Drew Rambo, regional developer of the MidSouth Region at Realty Executives, has deployed Dotsignal’s Front Desk in two offices within his region. Rambo feels the program increases efficiency while freeing up agents to better spend their time listing and selling real estate for increased production.
“We utilize the voice recognition call transfer system on nights and weekends. It’s fast and simple and allows us to enter names phonetically so we have a very high match rate. We have a vacation rental department and a sales department, and have found this system frees up the sales agent’s time so they can spend their time listing and selling rather than answering questions about vacation rentals. The system efficiently routes all calls and captures phone numbers giving us a log for follow up. It turns all calls into warm calls.”